Guild Schedule

NEWS:
KvebG0PA (zero, not O) (got this code 3/28/19)

Thursday, April 11, 2013

Emergency Maintenance 04/11/2013

times will be Eastern: 10pm-12am, Central 9pm-11pm, Mountain 8pm-10pm

from http://fw-forum.perfectworld.com/showthread.php?t=447811

Hi Everyone,

This is a friendly notice that all FW servers will be down for the emergency server maintenance today at 7:00PM PDT to address the issue with Leviathan / Clockwork Orbs and PVP Arena.

Server maintenance will begin @ 7:00PM PDT [4/11].
Server maintenance will end @ ~10:00PM PDT [4/11] .

While we understand that 7:00PM is not the most favorable time for the server maintenance, we had to work out the most optimum time with the dev who performs the server maintenance. We sincerely apologize for the unexpected and unusual maintenance time.

Q. What will happen to the orbs that did not give any prize for the last two days? And when will I get back the Orbs?
A. We will give back equal number of Orbs that gave out no prize for the past two days. Since we can only start investigating the logs after we apply the patch today, it will take us a couple of days. But we will definitely be giving back the Orbs that gave out no prize.

Q. Any update on the compensation coupon code for the server rollback?
A. We believe that we owe an explanation why this is getting delayed. Quick version of it is that we are currently having an issue generating the coupon codes. To be more precise, the Star Crystals and Soul Leaves have been fixed to be bound. But when we send them using the coupon code, they become tradable. Last thing we and the players would want would be to see the economy being flooded with Star Crystals and Soul Leaves. So we are trying to fix this issue as soon as possible. We have elevated this issue, so there is some progress. But we are not positive when we will be able to release the code at the moment.

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