times will be Eastern: 10pm-12am, Central 9pm-11pm, Mountain 8pm-10pm
from http://fw-forum.perfectworld.com/showthread.php?t=447811
Hi Everyone,
This is a friendly notice that all FW servers will be down for the emergency server maintenance today at 7:00PM PDT to address the issue with Leviathan / Clockwork Orbs and PVP Arena.
Server maintenance will begin @ 7:00PM PDT [4/11].
Server maintenance will end @ ~10:00PM PDT [4/11] .
While we understand that 7:00PM is not the most favorable time for the
server maintenance, we had to work out the most optimum time with the
dev who performs the server maintenance. We sincerely apologize for the
unexpected and unusual maintenance time.
Q. What will happen to the orbs that did not give any prize for the last two days? And when will I get back the Orbs?
A. We will give back equal number of Orbs that gave out no prize for the
past two days. Since we can only start investigating the logs after we
apply the patch today, it will take us a couple of days. But we will
definitely be giving back the Orbs that gave out no prize.
Q. Any update on the compensation coupon code for the server rollback?
A. We believe that we owe an explanation why this is getting delayed.
Quick version of it is that we are currently having an issue generating
the coupon codes. To be more precise, the Star Crystals and Soul Leaves
have been fixed to be bound. But when we send them using the coupon
code, they become tradable. Last thing we and the players would want
would be to see the economy being flooded with Star Crystals and Soul
Leaves. So we are trying to fix this issue as soon as possible. We have
elevated this issue, so there is some progress. But we are not positive
when we will be able to release the code at the moment.
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